Frequently Asked Questions

Everything you need to know about our premium footwear and services.

What materials are used in 3DM Lifestyle shoes?

We use premium full-grain leathers sourced from world-renowned tanneries, paired with high-quality resin or leather soles to ensure durability and comfort.

How long does shipping take for domestic and international orders?

Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-12 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 14-day return and exchange policy for all unworn items in their original packaging. Please ensure the soles are not marked or scratched during trial.

How do I find my correct size?

We recommend referring to our detailed Size Guide available on each product page. Our shoes generally follow standard UK/EU sizing; if you are between sizes, we suggest sizing down.

Do you offer customization or Bespoke services?

Currently, we focus on our curated seasonal collections. While we do not offer full bespoke services, our wide range of designs ensures a style for every preference.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and various localized payment gateways to ensure a secure and seamless checkout experience.